Reading Comprehension
Reading work-related information.
Active Learning
Figuring out how to use new ideas or things.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Listening
Listening to others, not interrupting, and asking good questions.